Australian Dollars
Euro
British Pound
Di-Vetelact is a powdered milk formula suitable for all kinds of animals.
FOR ORPHANED AND EARLY WEANED ANIMALS - Di-Vetelact Low Lactose Animal Supplement is an ideal milk replacement.
FOR OLDER ANIMALS - Di-Vetelact can be used in powder or liquid form as a general supplement which offers excellent extra nutrition during pregnancy and lactation. Ingredients: Lactose, hydrolysed skim milk and whole milk solids, dried vegetable oils, dextrose, dried glucose solids, casinates, lecithin, minerals, taurine, Vitamins, mixed tocopherols and emulsifiers. Di-Vetelact has had its lactose enzymatically converted to easily digestible glucose and galactose. It is 95% lactose free.
FEEDING GUIDE: Dilution A: 1 scoop Di-Vetelact to 60mls warm water. Dilution B: 1 scoop Di-Vetelact to 40mls of warm water. Foals, Calves, Kids and Fawns - feed solution A and do not increase concentration Lambs, Native Amimals, Rabbits, Kittens, Piglets, Puppies: Start on dilution A and gradually increase to Dilution B over 1 week as tolerance to Di-Vetelact increases. Caution - For all dilutions, if the animal develops diarrhoea, reduce to 3/4 strength for several days then gradually increase again once the diarrhoea disappears. Orphaned or early weaned animals: Start with Dilution A. Feeding Guide: The amounts to be fed are indicated in the table above. This is intended as a guide only. The animal will generally take as much as it needs at the time. Storage: Sealed container should be stored in a cool, dry place. Once opened, keep lid sealed when not in use and for best results, use within one month of opening. Convenient sizing: Di-Vetelact comes in 3 different sizes so you can pick the size that's likely to provide the right amount for your needs. (Maximum 1 month from opening)
SIZES: 375g; 900g; 10kg Handy Reckoner: Use the following to work out which size can you need. 1 scoop = 9g 375g can = approx 40 scoops which makes up a total of 2.4 Litres using Dilution A 900g can = approx 100 scoops which makes up a total of 6 Litres using Dilution A
How much does shipping cost?
Your delivery cost starts from $6.95. This depends on the weight of your order, delivery address and delivery method (express vs standard). The shipping cost calculator will display the total cost for delivery at the checkout. We use live quote system powered by Australia Post; this guarantees you pay the lowest shipping fee.
How do I qualify for Free Delivery?
Discount Pet Meds offers Free Standard Shipping on orders over $149 Australia wide for parcels up to 500g. Orders over $149 and over 500g will receive a discount of $6.95 on total shipping cost which will is automatically applied during checkout.
Which shipping should I select?
Discount Pet Meds uses Australia Post as their courier partner, with two shipping options to select from at checkout:
Express Post the fastest choice
Standard Post the most economical (normally 2 days behind express post)
Please note: Australia Post has a weight limit of 22kg per parcel. If your order weighs over 22Kgs we recommend placing multiple orders or contact us to arrange for a courier
How long will it take to process my order?
Discount Pet Meds guarantee same day dispatch if your order is in-stock and has been placed before 11am weekday. In- stock items ordered after 11am, will be dispatched next business day.
Compounding Meds: Please allow extra 2 business days (eye drops: 5 business days)
How long will it take to receive my parcel?
In addition to processing and dispatch time at the warehouse (24-48 hrs), Delivery time will depend on where you are, in relation to our warehouse as we are based in Carlingford, Sydney, NSW.
The following are estimated delivery times once your order has been fulfilled and left our warehouse. These are only estimates and are dependent on mail services in your area.
Standard Post
Local/Sydney area: 1-2 business days
New South Wales: 2-3 business days
Brisbane: 2-3 business days
Melbourne: 2-3 business days
Adelaide: 3-5 business days
Perth: 3-5 business days
Queensland: 3-7 business days
Victoria: 3-7 business days
South Australia: 5-10 business days
Tasmania: 5-10 business days
Western Australia: 5-10 business days
Northern Territory: 5-10 business days
Express Post
Sydney area: next day delivery
Other Metro areas and Major cities: 1-3 business days
Rural areas: please allow up to 5 business days.
Do I need to stay home to receive my parcel?
All parcels will be delivered to the provided address and will require a signature on receipt, It is recommended to provide a work address for delivery if no one is home during business hours. If no one home, a card will be left detailing the nearest Australia Post outlet where the parcel can be collected during normal business hours.
Authority to Leave (ATL): Although we do not recommend leaving orders unattended when not home to accept delivery, you may request this service with any delivery. You may do this by placing a brief note, such as Please leave order if not home', in the order comments section found on our checkout page.
Australia Post (Safe Drop): Tracking notifications now provide you the possibility of Safe Drop where the order will be left in the Safe Drop location specified unless, in the judgement of the carrier, it is exposed to passers-by or the weather, in which the parcel will be carded for a Post Office collection
What if my order got delayed, lost, stolen or damaged?
Shipping insurance will allow you to be compensated in case of lost, damaged, or delayed delivery. If shipping insurance is not chosen, we will not be able to offer any further assistance if your order is lost or subsequently goes missing after it has been deemed delivered by the carrier. The associated risk in leaving parcels unattended is borne by the customer.
Refrigerated items: when you purchace a cold chain product, you accept the rare chance that goods will not be delivered in an ideal condition and that no compensation will be offered to replace spoilt goods, even if insurance cover is chosen.
How do you ship refrigerated items?
Fridge items are sent out Monday, Tuesday and Wednesday only, by Express Post in foam eskies containing ice Blocks, to ensure items remain cold on delivery. Please refer to the below link to see if you are within the Australia Post Express Network:
How do I track my order?
With email and SMS tracking notifications, you will get peace of mind to track and choose delivery options. You will be given a tracking number and the date your parcel is expected to be delivered, as well as the chance to choose how and where you like to receive it.
What if I want to Pick up my order?
Pick up is available from our store. Please select “Pickup option" at the checkout. We will contact you once your order has been assembled and is ready for collection.
Pick up address: 4/500 North Rocks Road Carlingford, Sydney NSW, 2118.
Can I refund medication after collection?
We can dispose your unwanted medication, but we can’t refund it. Once a prescription item leaves our pharmacy, by law they cannot be resold. As such, refunds are not possible.
